video: Mike Ashton on the need for workers to react flexibly to their clients - in: Interventions / Tools / Technologies - Workforce - by: Mike Ashton - FEAD

Mike describes the processes by which the practitioners choices can make things better or worse. "People who have decided that they want to go for treatment... 90% of the work is done".

This is cool. Not as fast as reading ablog but a welcome break from the usual written format.

And I like what he says. He'd like www.myoutcomes.com aand www.talkingcure.com